Tom Ford Beauty UK Delivery Information
DELIVERY OPTIONS & CHARGES
An order can be delivered to one address only, and delivery charges are per order.
UK delivery options (orders placed Monday to Friday excluding Bank Holidays):
Complimentary Standard Delivery on all orders. Delivery within 3-5 working days. Courier delivers Monday-Saturday.
DELIVERY RULES & RESTRICTIONS
Please be aware that, during exceptional circumstances, delivery times may vary.
Regional Restrictions
Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. We apologise that some deliveries to Northern Ireland could be delayed by Irish Customs. Unfortunately for specific rural areas we may offer limited delivery options - you will be notified of this at checkout.
We are sorry that we are unable to process orders to:
• P.O Box addresses
• British Forces Postal Office addresses
• The Channel Islands
• Any address outside the UK
Liability
Tom Ford Beauty does not accept any liability for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all responsibility of the goods. Upon delivery, we will provide you with details to enable you to:
a) exercise your right of cancellation; and
b) address any intended cancellation or complaints to the correct place of business.
Distribution and Reception
To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.
Any delivery timescales quoted to you are indicative only. Orders may arrive in one or more delivery. Some orders require a signature upon delivery. If you are not there to receive your order, our delivery company may leave a telephone number or delivery card for you to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order 'hidden' at the address.
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